Understanding the colors on your Friendship Lamp can help you figure out what it’s doing—or if it needs a little help connecting.
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💚 Pulsing Green
Your lamp is searching for Wi-Fi. This is normal right after plugging it in. It will keep looking until it connects.
Need help connecting?
- Bridge Setup Guide
- Bridge Setup Guide Getting Started: How to set up your Friendship Lamp (for app users)
🔴 Pulsing Red (FriendLi Only)
This means there’s no active subscription.
Important:
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Each FriendLi Lamp needs its own subscription.
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You can only link one lamp per mobile device.
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Subscriptions include Remote Touch + Extended Warranty at no extra cost.
FriendLi works with all Friendship Lamps and Frames.
💛🟢 Pulsing Green + Yellow/Orange
Your lamp couldn’t connect but is trying again soon.
This can happen on some firmware versions.
🔵 Pulsing Blue
Your lamp is connected to Wi-Fi but can’t reach the internet.
Try:
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Restarting your Wi-Fi router
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Checking Firewall settings
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Making sure you’re not behind a captive portal (like hotel or University Wi-Fi)
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Additional information: Pulsing Blue
🔵🟢 Pulsing Blue + Green
Your lamp is ready—but the bridge might be the issue.
Try this:
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Make sure your bridge is plugged into your router/modem via Ethernet.
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Unplug the power cord only, wait a few seconds, then plug it back in.
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Wait for the bridge to show a solid green light.
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Your lamp should connect shortly after.
👉 Not using a bridge? Make sure it’s unplugged completely, or the lamp may get confused.
💜 Pulsing Violet
Your lamp is in setup mode and talking to your device.
This is normal while connecting to Wi-Fi.
💗 Pulsing Pink
Your lamp found a hidden network, like the Filimin Bridge.
If it keeps pulsing pink, try moving it closer to the router.
🌈 Startup Rainbow
Lots of colors, then it turns off?
That means it successfully connected to our servers. Yay!
Cool Color Steps (Green to Blue)
This means your lamp received your settings and saved them successfully.
🔴 Solid, Dull Red
The lamp is installing a firmware update.
Do not unplug it while it’s updating!
If it stays red for more than a few minutes, just let it be and reach out to us.
🟦 Solid Teal
Your lamp is connecting to our servers.
If it gets stuck here, don’t unplug it—just contact us.
⚪ White Flashes
This can happen briefly when the lamp powers on or restarts—totally normal.
Frequent flashes? It may be losing connection.
More here: Why Does My Lamp Keep Disconnecting?
Still having trouble? Please contact us and we will be happy to help!
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