Do I Need a Subscription for My Friendship Lamp? (FriendLi Explained)

Not all Friendship Lamps require a subscription—only FriendLi models do.

Here’s how it works:

🔍 Which lamps need a subscription?

👉 FriendLi Lamps
✔ Require a subscription to send and receive touches

👉 All other Friendship Lamps (Modern, Mid-Century, Frames, etc.)
✔ Do NOT require a subscription. It is optional.
✔ Work right out of the box once connected to Wi-Fi

💡 Why does my lamp keep pulsing red?

If your lamp is pulsing red, it means:

👉 Your FriendLi lamp does not have an active subscription

Without a subscription:

• The lamp will not send or receive touches
• It will continue pulsing red until activated

💳 How subscriptions work

• Each FriendLi lamp needs its own subscription
• Plans can include 1, 2, or 3 lamps
• Subscriptions are managed through:
  • Apple App Store
  • Google Play Store

👉 This means:

• We’re not able to cancel or refund subscriptions directly
• Billing questions should be handled through your app store

📱 How many lamps can I manage?

• Up to 3 lamps per device
• You can switch between lamps anytime in the app

➕ What does the subscription include?

• Send touches from your phone
• Keep your lamp connected and working
• Extended warranty while active

❌ What if I don’t want a subscription?

That’s totally okay!

👉 You can still use any non-FriendLi Friendship Lamp without a subscription.

⚙️ Ready to set it up?

👉 See: How to Set Up Your FriendLi Subscription

📞 Need help?

If you’re not sure which lamp you have, send us your lamp ID (on the bottom of the lamp), and we’ll take a look for you.