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  1. Filimin
  2. Frequently Asked Questions

Frequently Asked Questions

Everything you want to know about Friendship Lamps by Filimin

How Friendship Lamps Work

  • Can I add new lamps to my existing group?
  • Can my lamp be in two different groups?
  • Is there any way to "send a touch" to my group when I'm not with my Friendship Lamp?
  • What is a Friendship Lamp?
  • Do I need Wi-Fi to use a Friendship Lamp?
  • Do I need my own router to use a Friendship Lamp? (Shared networks and hotspots)
See all 12 articles

Ordering and Shipping

  • Can you ship my order to multiple locations?
  • Can you ship my order outside the US?
  • Can I order a set of 3 or more?
  • How do I order a specific color?
  • Can you ship my order to a military address?

Technical Info and Other

  • How can I contact you?
  • Refund and Return Policy
  • Bandwidth and Data Usage
  • Security
  • My Friendship Lamp broke! What can I do?
  • How do I clean my Friendship Lamp?
See all 8 articles
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