Return or Replace your Friendship Lamp?

We want you to love your Friendship Lamp—and if something’s not quite right, we’re here to help!

🔧 Replacements Under Warranty

Your Friendship Lamp is covered by our 1-year limited warranty, which includes a free replacement if there's a manufacturing issue.

🐾 Pet got curious?
We get it—life happens! If your lamp or power cord was damaged by a furry friend, we’re happy to help replace it. Even if it’s not covered by warranty, we offer discounted replacement options.

🔄 Returns for Any Reason

Bought from a retailer?
Please return your item through the store where you purchased it, following their return policy.

Bought from our website?
You have 30 calendar days from the purchase date to return it for any reason.

To be eligible for a full refund:

• The item must be unused and in new condition

• Include all parts and accessories

• Be returned in the original packaging

• Have a receipt or proof of purchase

💡 Refunds may be reduced if parts are missing or the return is damaged due to poor packaging.

💳 Refunds

Once we receive and inspect your return, we’ll send you a confirmation email to let you know if your refund is approved.

If approved, your refund will be processed within 5 business days and applied to your original method of payment.

⏱ Haven’t Seen Your Refund Yet?

Here are a few things to check:

1. Check your bank account again.

2. Contact your credit card company—it may take a few days to post.

3. Contact your bank to see if the refund is in process.

Still no luck? Reach out to us at support@filimin.com and we’ll help track it down.

For more details, you can review our Terms of Service, Limited Warranty, Privacy Policy, Shipping Policy, Returns Policy and Shipping Policies on our website.