Security

We take the security and privacy of our customers seriously. Friendship Lamps are designed so that you can stay connected with loved ones while keeping your personal information protected.

Below are some of the ways we help keep your devices and data secure.

How Friendship Lamps Protect Your Data

Friendship Lamps use several safeguards to keep communication between devices secure.

• All communication between lamps and our servers is encrypted using TLS/SSL.
• Lamps can temporarily broadcast a setup network during Wi-Fi setup, but this signal automatically turns off shortly after the lamp connects to Wi-Fi.
• Firmware updates include verification checks to ensure the update is authentic before it is installed.
• Your Wi-Fi password is never sent to our servers and is not accessible to us.
• Only limited device information (such as lamp settings and group information) is stored on our servers.

Why Does My Wi-Fi Password Sometimes Auto-Fill During Setup?

If you reconnect your Friendship Lamp after a power outage or when setting it up again, you may notice that your Wi-Fi password automatically appears in the setup screen.

This happens because your phone or tablet remembers the last password you entered during setup.

The password is stored locally on your device to make reconnecting easier. It is not retrieved from the lamp or our servers.

Can Someone Track My Location Through My Friendship Lamp?

No. Friendship Lamps do not track your location.

You may have seen the interactive map on our website showing lamps around the world. This map simply demonstrates that Friendship Lamps work anywhere with an internet connection.

To display the map, we use a generalized location based on the Internet Service Provider (ISP) your lamp connects through. That location is intentionally randomized by approximately 10 miles so that it does not represent an exact location.

Device IDs are never connected to locations on the map, and it is not possible to identify a specific lamp based on the map.

If you would prefer not to participate in the Live Map, you can always contact our support team and request to opt out.

Why Does My Browser Show “Not Secure” During Setup?

During Wi-Fi setup, you may see a “Not Secure” warning in your browser when visiting:

manager.filimin.com/setup

This happens because your phone or computer temporarily connects directly to the Friendship Lamp instead of the internet.

Since the lamp is acting as a local setup device and not a public website, your browser cannot verify it with the usual security certificates.

During this step:

• Your device connects directly to the lamp’s temporary network (Filimin_XXXXXX).
• Your Wi-Fi information is sent only to the lamp so it can connect to your home network.
• Your Wi-Fi password is not sent to our servers.

Once the lamp connects to your Wi-Fi network, the temporary setup network automatically turns off.

Firewalls and Network Restrictions

Some networks use firewalls or security rules that block smart devices from connecting to the internet. This is common on:

• Corporate or workplace networks
• School or campus networks
• Apartment or shared building Wi-Fi
• Public Wi-Fi networks

If a firewall is blocking the connection, the lamp may not be able to come online.

In these cases, you may need to ask the network administrator to allow the device, or connect the lamp to a different network such as a home router or mobile hotspot.

Questions About Security?

If you ever have questions about security or privacy with your Friendship Lamp, our support team is happy to help.