So you've just unpacked your new Friendship Lamp — Awesome! But where do we go from here?
App Setup
We have a shiny new app that makes setting up your Friendship Lamp faster and easier than ever! Scan the QR code below on a mobile device, or search for Filimin Connect on the App Store or Google Play store, then download the app to get started.
Don't have a mobile device? No problem! You can still set up your Friendship Lamp using our Advanced Setup method, which works on any wireless device.
App Tutorial YouTube Video:
Click on the link: Friendship Lamps Set Up - YouTube
Here are some extra tips for the app setup:
1. Make sure your smartphone/tablet is close to your lamp during setup.
2. Plug in your lamp right before starting the setup process.
3. Try turning off your device's Mobile/Cellular Data during setup. (attached pics in case you don't know what it is and where it can be)
Or you can check on cellphone Settings
... continuing
4. You can move your lamp closer to the router/modem to setup online, then move back to your favorite spot once is online again. Just unplug and plug the lamp, and wait for the lamp to go through the rainbow colors, once is dark means is ready to be touched!
5. Still having issues? You can manually connect your device to the Filimin Wi-Fi network to help the app find your lamp. After receiving the "We couldn't find your lamp" error, go to your Wi-Fi settings and select the Filimin Wi-Fi network. The password to manually join this network is "I love you" (capital letters and spaces are important). After connecting to the Filimin network, go back to the app and continue the setup where you left off.
6. If none of the tips above help, consider using a laptop to complete our Advanced Setup (browser setup).
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If your lamp came with a bridge kit, you have two options for Wi-Fi setup: Bridge Setup or our recommended App Setup (see below). Click here for an article that can help you decide which one is best for you.
If your lamp did not come with a bridge,or if you are choosing not to use your bridge, you can use our brand-new App Setup (see below) to quickly and easily connect your Friendship Lamp to your home Wi-Fi.
Need help? Contact us for assistance!
Tags: get connected, internet, online, configure, working, connect to wifi
Comments
2 comments
Thank you so much! I moved and haven't had my lamp setup since May. I have the bridge, somewhere, and found that I could setup my lamp with my phone! That is awesome and no more need for the bridge! Great job. Wonderful improvement.
I have tried to set up my lamps but your instructions do not help. Please call me with a human that can explain how to set the lamps up.
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