If your lamp stopped connecting after a recent power outage, you’re not alone—this can sometimes throw things off. But don’t worry! Below are simple steps to get your lamp reconnected, depending on how it’s set up.
📱 App Setup Users
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First, check that your Wi-Fi is working on your other devices.
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Unplug your lamp, wait 5 seconds, and plug it back in.
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If the lamp blinks lime green continuously, it may have reset during the outage and no longer has your Wi-Fi info saved.
The good news? It still remembers its group and settings. Just follow the steps in our app to reconnect your lamp to Wi-Fi:
👉 App Setup Guide
🌐 Advanced Setup (Browser)
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Make sure your Wi-Fi is up and running.
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Unplug your lamp, then plug it back in.
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If it continues blinking lime green, your lamp likely reset and needs to be reconnected.
You can follow the instructions here to walk through setup in your browser:
👉 Advanced Setup Guide
🧠 Bridge Setup Users
If you’re using a Filimin Bridge, a power outage can sometimes cause communication issues between your lamp and the bridge. You may see blinking patterns like blue and green or blue, green, and pink.
To reset your bridge:
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Make sure the Ethernet cable is fully plugged in on both ends.
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Unplug the black power cord from the bridge.
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Wait 10 seconds, then plug it back in.
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The bridge light should turn solid red, then solid green after a few minutes.
Once the bridge is back online, your lamp should reconnect automatically. If it doesn’t, reach out and we’ll take a look.
💬 Still Need Help?
We’ve got your back.
Reach out to our Support Team and we’ll help you get reconnected.
Tags: power went out, brownout, lost power, storm, hurricane, weather, reconnect, offline, get back online
Comments
2 comments
Play trying to reconnect back up because I am plugged it and move my lamp so now my friends in the group are having a hard time getting
Hi Mary! We'd love to help your friends get reconnected. If they're having trouble finding a fix in our knowledgebase articles, they can send us an email at support@filimin.com with details about their Friendship Lamp and the issues they're experiencing. We'd love to help them get back online!
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