Your WIFIYourWifi_5G
If you see two options, choose the one without "5G" or "5GHz" in the name.
That is usually the 2.4GHz network.
(Example from iOS shown)
✅ Method 2: Check the Network Details on Your Phone
On Android
Connect to your WiFi network.
Go to Settings → Network & Internet → WiFi.
Tap the gear icon next to your connected network.
Look for Frequency or Band.
It will show 2.4GHz or 5GHz.
(Steps may vary slightly depending on your device.)
What If My Router Combines Both Networks?
Many routers combine the 2.4GHz and 5GHz networks into one name.
This is normal. In most cases, your Friendship Lamp will still connect automatically.
If setup fails, you may need to temporarily enable or switch to a 2.4GHz-only network in your router settings.
Your internet provider or router manufacturer can usually help with this if needed.
Still having trouble?
If you're unsure which network you're using, you can:
• Contact your internet provider for help
• Review our Router Setup Checklist
And of course, if you need help connecting your Friendship Lamp, our support team is always happy to assist. Just visit our Contact Page and we’ll be happy to assist.
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