š©ļø Power Outage or Storm? Here's How to Get Your Friendship Lamp Back Online
If your Friendship Lamp stopped working after a power outage or storm, youāre not aloneāitās a common hiccup, and usually easy to fix!
š Is Your Lamp Offline?
If your lamp isnāt lighting up like it usually does, or itās behaving oddly (like blinking or staying one solid color), it might be offline.
Hereās how to check:
-
Log in to manager.filimin.com and look at your dashboard.
-
Each lamp will show an icon to let you know if itās online or offline.
Signs your lamp is offline:
-
It doesnāt light up when touched
-
It blinks, but doesnāt stay on
-
It stays one solid color but doesnāt respond
š” Getting Back Online
Letās walk through a few simple steps to bring your lamp back to life:
1. Plug it in and Watch for Blinking
-
When you plug in your lamp or frame, it should start blinking.
-
The blinking color gives you clues about what itās doing.
š Learn more here: Color Status Codes: What Your Friendship Lamp is Thinking
2. Check the Basics
-
Make sure the power cord isnāt damaged.
-
Try plugging it into a different outletāsometimes thatās all it takes.
3. Still No Luck?
-
If your lamp doesnāt blink at allā¦
-
Or it turns on with a solid color but doesnāt changeā¦
š Thatās a sign it needs a little more help. Contact our support team and weāll get it sorted out for you! Friendship Lamps are all about staying connected with the people who matter most. Weāre here to make sure your light shines bright again. Donāt hesitate to reach outāweāre happy to help!
Comments
0 comments
Please sign in to leave a comment.