Bringing Your Friendship Lamp Back Online: Troubleshooting and Reconnecting

🌩️ Power Outage or Storm? Here's How to Get Your Friendship Lamp Back Online

If your Friendship Lamp stopped working after a power outage or storm, you’re not alone—it’s a common hiccup, and usually easy to fix!

🔍 Is Your Lamp Offline?

If your lamp isn’t lighting up like it usually does, or it’s behaving oddly (like blinking or staying one solid color), it might be offline.

Here’s how to check:

• Log in to manager.filimin.com and look at your dashboard.

• Each lamp will show an icon to let you know if it’s online or offline.

Signs your lamp is offline:

• It doesn’t light up when touched

• It blinks, but doesn’t stay on

• It stays one solid color but doesn’t respond

💡 Getting Back Online

Let’s walk through a few simple steps to bring your lamp back to life:

1. Plug it in and Watch for Blinking

• When you plug in your lamp or frame, it should start blinking.

• The blinking color gives you clues about what it’s doing.

📘 Learn more here: Color Status Codes: What Your Friendship Lamp is Thinking

2. Check the Basics

• Make sure the power cord isn’t damaged.

• Try plugging it into a different outlet—sometimes that’s all it takes.

3. Still No Luck?

• If your lamp doesn’t blink at all…

• Or it turns on with a solid color but doesn’t change…

👉 That’s a sign it needs a little more help. Contact our support team and we’ll get it sorted out for you! Friendship Lamps are all about staying connected with the people who matter most. We’re here to make sure your light shines bright again. Don’t hesitate to reach out—we’re happy to help!