Do I need Wi-Fi to use a Friendship Lamp?

Yes, Friendship Lamps connect and communicate using Wi-Fi on the 2.4 GHz band. We have two setup options to choose from when connecting your Friendship Lamp: Using a Filimin Bridge, or our bridgeless App Setup. Click here if you need help deciding which setup method is best for you.

What if I don't have a 2.4 GHz band on my network?

Most home routers have both 2.4 GHz and 5 GHz bands, though your 2.4 GHz band may be disabled, labeled as a guest network, or sharing an SSID with your 5 GHz band (Smart Connect). If you're not sure which band your network is using, you can use a wireless device to view the properties for your home network in your network settings.

If you're using a single-band router with no 2.4 GHz band, or if you're unable to activate your 2.4 GHz band on your router, you can still use our Filimin Bridge to create a 2.4 GHz network for your Friendship Lamp to connect to. If you're trying to set-up your lamp in a shared Wi-Fi environment with no physical access to a router and you're having this issue, you may want to consider using a hotspot for your Friendship Lamp.

Still having trouble? Please contact us and we will be happy to help! 

Tags: Wi-Fi, Signal, Bridge, Setup, Network, Online, Connect, Router, 5g, 2.4g, what kind, frequency